1&1 Web Hosting has been around since early 2003 and was an instant hit in the USA after they  incorporated domain services, web hosting and e-commerce solutions products. In comparison to most other hosting services, the 1 &1 Hosting services are modern, oriented towards ease of use and offers good uptime and web hosting speed.

Support Services:

Support services for 1&1 Hosting products are provided via telephone and email. The website claims that support services are available 24/7, although this claim is yet to be verified. On average, the customer support available for 1&1 Hosting users has been good so far, although solutions are not instant and it may take several days to get a reply. The online FAQ page answers most user questions regarding general support and sales. Overall, the support services are on-the-level, informative and helpful.

Web User Interface/Control Panel:

The control panel available with a hosting account can make the difference between a happy client and someone who immediately wishes to change hosts. Compared to most web hosting control panel features, the 1&1 Hosting web user interface is average, with some good and bad aspects. The control panel is an in-house version of cPanel and is a bit slower and lacks extra options. However, it’s relatively user-friendly and allows various settings and configurations for user convenience. The back-end interface has improved significantly over the years, which makes 1&1 Hosting services reliable and easy-to-use.

Technical Features & Specifications:

1&1 Hosting offers web space between 10GB and 300GB with their different hosting packages. Monthly data transfer volume for the basic hosting package is 300 GB, while the all-inclusive package gets 3000GB. The control panel is based on cPanel and has Server Side Includes (SSI), as well as MySQL databases between 10MB and 100MB. IMAP and POP3 supported email accounts with spam filtering capabilities are available with each hosting package.

Free Scripts, Tools & Extras:

The most notable features available in 1&1 Hosting services include the Site-Building Tools and Marketing Center. The basic hosting package has a Website Builder and a Photo Gallery, while the more advanced hosting packages offer Click-and-Build scripts, Dynamic Site Creator, search engine marketing services, mailing list creation, RSS and blogs. The control panel and all data are secured by SSL certification and firewall protection.

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